Effective Date: September 8, 2026
Last Updated: September 8, 2026
NW Brothers Construction LLC (“NW Brothers,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:
Visit https://nwbrothersconstruction.com (the “Site”);
Request an estimate or consultation;
Submit a website or social-media lead form;
Interact with our advertisements;
Call, text, or email us; or
Use our construction and remodeling services.
This Privacy Policy applies to information collected through the Site, Meta Instant Forms, Facebook and Instagram advertisements, telephone calls, text messages, emails, and other interactions with NW Brothers.
Depending on how you interact with us, we may collect the following categories of personal information:
Name;
Email address;
Telephone number;
Street address;
City, state, and ZIP code.
Property type;
Homeownership or authorized decision-maker status;
Services in which you are interested;
Project descriptions and photographs;
Preferred materials;
Desired project timeline;
Estimated project scope;
Appointment and consultation information;
Other information you provide concerning your property or project.
We may collect information indicating whether you are interested in learning about financing. We do not ask you to provide Social Security numbers, bank-account information, credit-card information, income, credit scores, or other sensitive financial information through our general website forms or Meta Instant Forms.
We may collect communications you send to us, including emails, text messages, form submissions, appointment requests, estimates, contracts, invoices, warranty information, and customer-service records.
When you use the Site or interact with an advertisement, we and our service providers may automatically collect:
IP address;
Browser and device type;
Referring website;
Pages viewed;
Approximate location;
Advertising identifiers;
Cookie identifiers;
Dates and times of visits;
Interactions with the Site or advertisements;
The advertisement, campaign, or source that directed you to us.
We may collect personal information:
Directly from you when you request an estimate, complete a form, schedule an appointment, enter into a contract, or communicate with us;
Through Facebook, Instagram, Meta Instant Forms, and other advertising or social-media platforms;
Automatically through cookies, pixels, analytics tools, and similar technologies;
From service providers and business partners that assist us;
From publicly available sources when permitted by law.
When you submit information through a third-party platform, that platform may separately collect and use your information under its own privacy policy.
We may use personal information to:
Respond to inquiries and estimate requests;
Contact you about your requested project, appointment, consultation, or financing-information request;
Confirm that your property is within our service area;
Understand your project and recommend appropriate services or materials;
Prepare estimates, agreements, schedules, and invoices;
Provide construction, remodeling, repair, and related services;
Communicate project, appointment, payment, warranty, and service updates;
Provide information about available financing options when requested;
Connect you with an authorized financing provider when requested or authorized;
Operate, maintain, secure, and improve the Site;
Measure website traffic and advertising performance;
Improve our services and customer experience;
Display relevant advertising where permitted by law;
Send promotional communications when we have obtained any consent required by law;
Maintain business, accounting, insurance, warranty, and legal records;
Detect or prevent fraud, misuse, or security incidents;
Comply with legal obligations and protect our legal rights.
We limit our collection and use of personal information to information reasonably relevant to these purposes.
If you submit a Meta Instant Form or another social-media lead form connected to an NW Brothers advertisement, we receive the information you choose to submit. This may include your name, telephone number, email address, ZIP code, property information, project needs, preferred timeline, and interest in financing.
We use this information to review your inquiry and contact you about an estimate, consultation, or requested service. Submitting a form does not guarantee project acceptance, appointment availability, pricing, financing approval, or eligibility for a promotional offer.
Meta separately processes information under its own terms and privacy policies. You can review the Meta Privacy Policy for information about Meta’s practices.
NW Brothers Construction LLC is a contractor and is not a lender. Financing may be offered through Service Finance Company, LLC, subject to credit approval, program availability, and all applicable terms and conditions.
If you request financing information, we may explain available options, direct you to Service Finance Company, LLC, or—with your request or authorization—provide information reasonably necessary to help begin the process.
Financing applications, credit inquiries, credit decisions, loan agreements, account servicing, and the collection of sensitive financial information are handled by the lender. NW Brothers does not make credit decisions or guarantee financing approval.
Any financing relationship is governed by the lender’s agreements, disclosures, and privacy practices. Review the Service Finance Company, LLC Privacy Notice before submitting a financing application.
When you provide contact information and ask us to contact you, we may call, text, or email you about your inquiry, estimate, consultation, appointment, financing-information request, or project.
If you separately provide any consent required to receive promotional communications, we may also contact you about services, promotions, and offers. Consent to receive marketing calls or text messages is not a condition of purchasing goods or services.
For text messages:
Message frequency may vary;
Message and data rates may apply;
Reply STOP to opt out;
Reply HELP for assistance.
You may unsubscribe from marketing emails by using the unsubscribe link in the email or contacting us at info@nwbrothersconstruction.com.
After an opt-out, we may continue sending non-promotional communications reasonably necessary to respond to an active inquiry, perform requested services, administer an agreement, or comply with legal obligations.
The Site and our service providers may use cookies, pixels, analytics tools, and similar technologies to:
Operate and secure the Site;
Remember visitor preferences;
Understand how visitors use the Site;
Identify the advertising source that directed a visitor to us;
Measure advertising reach and performance;
Improve our Site, advertising, and services;
Display relevant advertisements where permitted by law.
You may limit certain cookies through your browser settings. Blocking cookies may cause portions of the Site to function improperly.
You may also enable a supported universal opt-out preference signal, such as Global Privacy Control. When applicable law requires us to recognize that signal, we will treat it as a request to opt out of covered targeted advertising or sales of personal information.
We do not sell or rent personal information for money.
We may disclose personal information when reasonably necessary to:
Website hosting, security, maintenance, and technology providers;
Customer-management, scheduling, email, telephone, and text-message providers;
Advertising, analytics, and social-media platforms, including Meta;
Contractors, subcontractors, suppliers, and parties assisting with a requested project;
Accountants, insurers, attorneys, and professional advisers;
Payment processors;
Service Finance Company, LLC or another authorized financing provider when financing information is requested or disclosure is authorized;
Government agencies, regulators, courts, or law-enforcement authorities when required by law;
A successor or potential successor in connection with a merger, acquisition, financing, reorganization, or transfer of business assets.
We may also disclose information when reasonably necessary to protect NW Brothers, our customers, or other individuals from fraud, unlawful activity, security threats, or harm.
Although we do not sell personal information for money, disclosures involving advertising or analytics technologies may be considered a “sale,” “sharing,” or processing for targeted advertising under certain state privacy laws.
We retain personal information only for as long as reasonably necessary to:
Respond to inquiries;
Provide estimates and requested services;
Maintain estimates, agreements, project files, and warranty records;
Maintain business, accounting, insurance, and tax records;
Comply with legal and contractual obligations;
Resolve disputes and enforce agreements;
Prevent fraud and protect our business.
Retention periods may vary according to the type of information, our relationship with you, and applicable legal requirements.
We may retain limited information after an opt-out or deletion request when necessary to document and honor the request or when otherwise permitted by law.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, disclosure, alteration, or misuse.
However, no website, electronic communication, or data-storage system is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.
Depending on where you live and subject to applicable law, you may have the right to:
Confirm whether we process your personal information;
Access personal information we maintain about you;
Correct inaccurate personal information;
Request deletion of personal information;
Obtain a portable copy of personal information;
Request information about third parties that received personal information;
Opt out of the sale of personal information;
Opt out of targeted advertising;
Opt out of certain profiling activities;
Withdraw consent when processing is based on consent;
Appeal a decision concerning a privacy request.
To submit a privacy request or appeal, contact us using the information below:
Email: info@nwbrothersconstruction.com
Phone: (971) 338-3301
Use “Privacy Request” as the subject of an email request. To appeal a decision, use “Privacy Request Appeal.”
Describe your request and provide sufficient information for us to identify the relevant records. We may request additional information when reasonably necessary to verify your identity and protect your information.
We will respond within the period required by applicable law and will not discriminate against you for exercising an applicable privacy right.
You may opt out of promotional communications at any time:
Reply STOP to a marketing text;
Use the unsubscribe link in a marketing email;
Call (971) 338-3301.
Opting out of promotional communications will not prevent us from contacting you about an active inquiry, appointment, current project, warranty matter, payment, agreement, or requested service.
The Site and our services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children. If we learn that a child submitted personal information, we will take reasonable steps to delete it.
The Site and our advertisements may contain links to services operated by other organizations, including Meta and Service Finance Company, LLC.
We do not control and are not responsible for third-party privacy, security, content, or business practices. Review each provider’s privacy policy before submitting personal information.
We may preserve or disclose personal information when we reasonably believe doing so is necessary to comply with a subpoena, court order, governmental request, applicable law, or legal process.
We may also use or disclose information to establish, exercise, or defend legal claims.
We may update this Privacy Policy to reflect changes in our services, business practices, technology, or legal obligations.
The revised policy will be posted on this page with an updated “Last Updated” date. When required by law, we will provide additional notice or obtain consent before applying a material change.
For questions, privacy requests, or concerns, contact:
NW Brothers Construction LLC
Woodburn, Oregon
Phone: (971) 338-3301
Email: info@nwbrothersconstruction.com
Website: https://nwbrothersconstruction.com
Oregon CCB #217431
Washington License #NWBROCL762JS